Gap analysis is done to map the gap which exits between implied & specified customer requirements and existing process.

The Global Commerce Initiative (GCI) is a voluntary platform created in October 1999 to improve the performance of the international supply chain for consumer goods through the collaborative development and endorsement of recommended standards and key business processes.

Gemba – Japanese term that means workplace where day to day activities are performed.

GQTS - Global Quality Tracking System

GRPI stands for four critical and interrelated aspects of teamwork: goals, roles, processes, and interpersonal relationships, and it is a tool used to assess them.

Gwilliam Motivational Model - A process whereby employees are motivated more by primal urges, than to any loyalty to their workplace.

Hanedashi – Auto-eject devices that unload the part from the machine once the cycle is complete. This allows the operators to go from one machine to the next, picking up and loading. A key component of Chaku-Chaku lines.

Hawthorn Effect – mproved process data that results from process operators who know their process performance is being measured and exercise more care in the execution of the process than would normally be done.

The hidden factory is the extra useful, positive output that would theoretically be possible if the energy directed at creating waste were released and directed instead at making good quality items.

Hoshin Kanri – It is the annual planning process and deployment also known as Hoshin Planning or “Policy Deployment”.

ICT – Information Communication Technology

IDOV: Identify, Design, Optimize, Validate. This is a methodology used in DfSS for design and product optimization.

Jack in the Box is a variable or an “x” that appears at random intervals during a process due to non-apparent external factors. Although this will not be focussed upon while creating a FMEA, the uniqueness of this variable is its ability to be significant enough to affect the process capability when it appears.

Just in Time Manufacturing – A planning system for manufacturing processes that optimizes availability of material inventories at the manufacturing site to only what, when & how much is necessary.

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